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Fly-Rights A Consumer Guide to Air Travel
Local consumer help programs
In most communities there are consumer help groups that try to mediate complaints about businesses, including airlines and travel agencies.
* Most state governments have a special office that investigates consumer problems and complaints. Sometimes it is a separate division in the governor's or state attorney general's office. Check your telephone book under the state government's listing.
* Many cities and counties have consumer affairs departments that handle complaints. Often you can register your complaint and get information over the phone or in person.
* A number of newspapers and radio or TV stations operate "Hot Lines" or "Action Lines" where individual consumers can get help. Consumer reporters, with the help of volunteers, try to mediate complaints and may report the results as a news item. The possible publicity encourages companies to take fast action on consumer problems when they are referred by the media. Some Action Lines, however, may not be able to handle every complaint they receive. They often select the most severe problems or those that are most representative of the kinds of complaints they receive.
Your last resort
If nothing else works, small claims court might be the best way for you to help yourself. Many cities have these courts to settle disputes involving relatively small amounts of money and to reduce the red tape and expense that people generally fear when they sue someone. An airline can generally be sued in small claims court in any jurisdiction where it operates flights or does business. You can usually get the details of how to use the small claims court in your community by contacting your city or county office of consumer affairs, or the clerk of the court. As a rule, small claims court costs are low, you don't need a lawyer, and the procedures are much less formal and intimidating than they are in most other types of courts. See "Other Sources of Information" at the end of this pamphlet for details on how to order a free brochure, Consumers Tell It to the Judge.
Read entire guide to airfare
Manalapan floridaDining Guide dining and restaurant guideTop: United States: FL: Manalapan (2)
Nearby Cities:
Restaurants:
The Grill 0 reviews 561.533.6000
Steaks, Seafood, American
100 S. Ocean Blvd. (in the Ritz-Carlton Palm Beach)
Soleil 0 reviews 561.533.6000
American
100 S. Ocean Blvd. (in the Ritz-Carlton Palm Beach)
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